Privacy Policy

This policy explains how The Prettiest Beauty Studio handles information through prettiestbeautystudio.com and Angelica, our virtual beauty assistant. It covers website chat and Instagram messaging when that integration is available. Instagram automated replies are currently being tested and may not be available to all users.

Information we process

When you chat with Angelica or contact the studio, we may process the messages and contact information you choose to provide. Instagram integration may also process account and sender identifiers, message identifiers, timestamps, and delivery information. Website hosting and security services may process technical information such as IP addresses, browser information, requests, errors, and usage statistics.

How we use information

We use information to answer inquiries, provide salon and service information, help you find beauty professionals and appropriate booking options, respond to direct contacts, maintain security and reliability, prevent duplicate or unwanted automated replies, and operate the website and assistant. Angelica provides guidance; it does not independently confirm appointment availability or complete bookings.

Service providers and external services

Information may be processed by providers necessary to operate the service, including OpenAI for AI responses, Meta/Instagram for messaging, and Sites/Cloudflare for hosting, storage, and security. Their own privacy policies also apply to their processing. We do not sell personal information.

Booking links may take you to Square, Booksy, or an independent professional’s contact or booking service. Information you submit there is handled by that service or professional under their own policies. Independent professionals operate their own businesses and booking systems.

Conversation context and retention

Website chat sends recent conversation context to the assistant so follow-up questions make sense; the application does not intentionally save full website conversations in a permanent customer history. For Instagram, the integration may temporarily store messages and replies for short-lived conversation context and event processing, along with metadata used for deduplication, security, and conversation control. Cleanup is performed during service activity, so removal is not guaranteed at an exact time. Human-controlled Instagram conversations remain paused during the conversation. New customer messages and recognized salon replies restart a three-hour inactivity period. After three continuous hours without qualifying activity, the next eligible new customer message may reactivate Angelica. Expiration itself sends nothing. Unresolved issues may be handed back to staff; human control is not guaranteed indefinitely. Emergency Stop separately disables Instagram automation.

Our OpenAI requests use the API’s storage-disabled setting. This does not mean that service providers retain no operational or security data. Provider retention practices and copies in Instagram or external booking systems are governed by those providers. Direct communications with salon staff may be retained as needed to respond and operate the business.

Security and your choices

We use HTTPS, server-side credentials, and access controls to help protect information. No online service can guarantee absolute security. Please do not send payment card details, passwords, government identification numbers, or sensitive medical information to Angelica. You can choose not to use the assistant and contact the studio directly instead.

For questions or requests concerning information handled by the studio, contact us below. We will review your request and explain what we can do; this policy does not promise an automated deletion tool or deletion of records controlled by third parties.

See our data-deletion instructions and website and assistant terms.

Contact us

The Prettiest Beauty Studio
1959 N Decatur Blvd, Las Vegas, NV 89108
Email: tprettiestbeautys@gmail.com
Phone: (702) 812-3295

Policy updates

We may update this policy as the service changes. The effective date above identifies the current version.